Service
Simpsons – After Sales Customer Promise
To act with the honesty and integrity you would expect from an established family business.
Specifically on After Sales:
- Treated as a valued Simpsons customer – showing respect for your vehicle
- Flexibility on dates to carry out work
- Endeavour to diagnose a fault within 24 hours and present a solution
- Choice of collection & delivery (home or work), while you wait and courtesy car
- Keep you fully informed as to the work carried out and the progress of repairs with a full explanation on completion
- Carry out a “Free of charge” visual check of your vehicle
- Check and carry out an manufacturer recalls
- Wash your car
- We only use genuine Škoda parts & accessories fitted by factory trained technicians