CUSTOMER SERVICE APPOINTMENT CONTROLLER

Simpsons SKODA Preston

For this role you will be required to make outbound calls to existing customers, book vehicles in for service, repair and MOT, help manage the appointment diary using RTC Link system and Kerridge,

Duties would also include data management and service prospecting using the Polk system. Experience in the motor trade would be beneficial but is not essential.

Skills and Experience Required

Excellent communication and telephone manner with good listening skills

The ability to appropriately advise on and sell our wide range of products and services

Be able to work on your own initiative and also be a good team player

You must be self-motivated

Have excellent administration skills

Possess a calm and even temperament

Ability to handle pressure without it affecting working relationships and effectiveness.

IT literate with the ability to use systems and processes

Industry Leading package will be available for the right applicant

Ref: SS103

Working hours 37
Location Preston
Salary DOE
Benefits Benefits
Closing date 31/12/2017

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