Group Aftersales Booking Coordinator - SKODA Preston Location

To handle customer requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction.

To ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.

To record vehicle details and service histories accurately and effectively operate a customer follow-up system.

Planning the optimum utilisation of workshop capacity in co-operation with the Service Manager and Workshop Controller Preston/Colne.

Managing POLK data on a day to day basis, downloading and importing Service lists and 1st/2nd/3rd phase contacts.

Contacting customers to book in for service work and routine maintenance.

Managing Visual Health Checks generated from the Service Department, contacting customers to follow up advisories and urgent work we have advised at the last visit.

Ref: SS103-2021

Working Hours TBA
Location Preston
Salary On Application
Closing Date 28/04/2021

Apply Below

About You * Required Information
    Additional Information
    Maximum upload file size is 10MB