Simpsons Skoda Standard Benefits Package Includes:

* New Car Lease Scheme available to All Employees Over 21 * Family Owned Business * Pension Scheme * 22 days paid annual leave. * Birthday off after 3 years service. * Leave increases to 25 days after 10 years service * Staff Car Rental rates * Friends and Family Discount Scheme* Watch to celebrate 10 years service * Uniform provided * Free Flu jab * £25 towards eye care * Cycle to work scheme * Reduced workshop / MOT rates * Staff Referral scheme * VWG Accreditation Programme / Simpsons Academy * Employee of the Quarter Awards * Access to Ben.org services * End of Year Awards Event * Discounted Home EV Charger Installation

VW Group Qualified Master Technician - Simpsons Preston

Main Purpose of Role

To always deliver customer satisfaction in the service and repair of motor vehicles of all types.

To carry out servicing and repairs in a safe and economical manner.

To employ such knowledge and skills as may be required to test vehicles and diagnose faults.

To maintain the integrity of all product information.

Objectives and Key Tasks

Improved profitability:

To attain manufacturers' servicing and repair times.

To note and report all components, materials and consumables used.

Development of personal knowledge and experience to improve, profitability, customer satisfaction and efficiency.

To ensure vehicles are thoroughly examined and to report all servicing requirements and associated work noticed whilst working on the vehicle to the Workshop Controller.

To ensure all chargeable labour, components and workshop consumables are recorded on the job card, and where possible work within Manufacturer’s recommended repair times.

Customer service and satisfaction:

To protect customers' vehicles with floor mats, seat, and steering wheel covers.

To safeguard the customers' vehicle and contents during service and repair.

To ensure vehicles are thoroughly examined and report verbally and in writing the general condition of vehicles with emphasis on customer safety.

To ensure vehicles are road tested in a safe and professional manner with due regard to speed limits, road law, other road users and pedestrians.

To ensure that all work carried out is to MOT and/or manufacturers' safety standards.

To ensure optimum use of technical knowledge and skills to achieve effective, economic and safe service/repair of customers' vehicles.

Cost control:

To ensure that all hours and material usage are accurately recorded on the job card.

Ensure exchange parts are returned promptly to the parts department for crediting.

To ensure warranty removed parts are correctly labelled and passed to the warranty clerk enabling prompt processing of the warranty claim.

To ensure materials, tools and workshop consumables are controlled and used effectively and efficiently to ensure minimum wastage.

To take care not to cause accidental damage to vehicle and components during service or repair.

To minimise wastage of all materials, oils and fluids.

To care for all plant and tools belonging to the dealership and not to misuse same.

Main Job functions

To road test vehicles and diagnose problems as and when required by the Service Team.

To carry out routine servicing, warranty repairs, diagnosis of vehicle problems and general maintenance of vehicles as required.

To maintain and develop skill levels in all aspects of repair, service and maintenance of franchise vehicles.

To take an active part in upholding the company Health and Safety policy.

To be conversant with all Manufacturer technical literature and information bulletins.

To keep work area and protective clothing clean, tidy and in a safe condition to uphold the Manufacturers and company image.

To ensure vehicles comply with safety standards when returned to customer and that faults have been reported and noted on the job card.

To talk directly to customers when required.

To undertake Manufacturers training courses as advised by the Aftersales Manager. To notify Aftersales Manager of damage or breakdown of workshop equipment or tooling.

To identify additional work opportunities and report to Aftersales Manager accordingly.

Acting as a mentor and guide to other technicians to provide technical advise where needed.

Person Spec

To have undertaken manufacturer's training courses

To have experience in the servicing and repair of motor vehicles.

To be VWG Brand accredited Master Technician or working towards.

Reward Package

Full Simpsons Skoda Benefits Package is included.

Industry Leading Package