MOT Tester at Skoda Preston
Reporting to : Service Manager
Hours of Work
Monday - Thursday 08.30am - 17.00pm
Friday 08.30 - 16.00pm
One Saturday per month 08.30am - 12.30pm
MAIN PURPOSE OF JOB: To deliver customer satisfaction at all times in the MOT of motor vehicles of all types. To carry out an MOT and replacement of tyres in a safe and economical manner. To employ such knowledge and skills as may be required to test vehicles and change tyres. To maintain the integrity of all product information.
MAIN JOB FUNCTIONS To carry out MOT tests and complete health checks. To maintain and develop skill levels in MOT testing completing all online training. To take an active part in upholding the company Health and Safety policy. To be conversant with all Manufacturer technical literature and information bulletins. To keep work area and protective clothing clean, tidy and in a safe condition in order to uphold the Manufacturers and company image. To ensure vehicles comply with safety standards when returned to customer and that faults have been reported and noted on the job card. To talk directly to customers when required. To undertake Manufacturers training courses as advised by the Service Manager. To notify Aftersales Manager of damage or breakdown of workshop equipment or tooling. To identify additional work opportunities and report to Aftersales Manager accordingly.
OBJECTIVES AND KEY TASKS
Improved profitability: To note and report all components, materials and consumables used. Development of personal knowledge and experience in order to improve, profitability, customer satisfaction and efficiency. To ensure vehicles are thoroughly examined and to report all servicing requirements and associated work noticed whilst working on the vehicle to the Service Manager. To ensure all chargeable labour, components and workshop consumables are recorded on the job card, and where possible work within Manufacturer’s recommended repair times.
Customer service and satisfaction: To protect customers' vehicles with floor mats, seat and steering wheel covers. To safeguard the customers' vehicle and contents during service and repair. To ensure vehicles are thoroughly examined and report verbally and in writing the general condition of vehicles with emphasis on customer safety. To ensure vehicles are road tested in a safe and professional manner with due regard to speed limits, road law, other road users and pedestrians. To ensure that all work carried out is to MOT and/or manufacturers' safety standards. To ensure optimum use of technical knowledge and skills to achieve effective, economic and safe service/repair of customers' vehicles.
EXPERIENCE, QUALIFICATIONS AND TRAINING
Job Types: Full-time, Permanent
Salary: Basic £25492, OTE £29092
- Company pension
- Training and Progression