A phased re-opening has begun

Below are some of the protocols and action items we’re taking in our dealerships to mitigate against the spread of the virus.

We’re asking all of our team members to follow the guidelines put forth by the Public Health England to prevent the spread of the infection.

In Our Dealerships

Please do not be offended if our employees refrain from shaking your hand. We warmly welcome you with a smile but will keep our hands to ourselves and follow the recommendations for Social Distancing.

When you arrive at our Dealerships you will notice lots of new signage which helps us to operate in a safe manner. Please follow the clear instructions on the signage.

When you arrive for your service appointment, our service staff will keep their distance until you exit the vehicle. They will then proceed to wipe down the frequently touched surfaces in your vehicle with a disinfecting solution. Likewise, when we return your vehicle to you, we will do the same.

We’ve increased the number of times our facilities staff cleans and disinfects common areas across all of our dealerships by sterilizing all customer-facing and employee common areas systematically throughout the day. These areas include but not limited to door handles, countertops, restroom surfaces, handrails, tables, chairs, and many more commonly-touched areas.

We specifically focus on cleaning all customer-waiting areas (desks, tables, chairs, nursery room) as soon as they’re vacated by other customers.

We have rearranged our waiting areas to accommodate the Public Health England Social Distancing guidelines.

Simpsons SKODA Employees

All team members are asked to isolate themselves for the recommended 14 days if someone in their household is either demonstrating symptoms consistent with COVID-19 or is determined to have come into contact with someone who has.

Simpsons Team Members who become ill are being instructed not to come to work until they’ve fully recovered. If they display symptoms consistent with COVID-19, we ask that they return with clearance from their doctor or after a self-quarantine period of 14 days and fully symptom fee.

We’ve strategically placed hand sanitizer around our facilities that are accessible to all Simpsons team members to allow for them to sterilize their hands regularly.

We’re requiring our staff to wash their hands regularly throughout the day.

We’ve instructed our staff to either wash hands or use hand sanitizer, after handling food and touching personal items.

Online Services

Did you know that Simpsons SKODA offers a monthly payment service plan which includes a service valet program and free vehicle collection and delivery -- Yes – we come to you.

Simpsons SKODA online car buying platform is available 24/7 with nationwide delivery or Click and Collect from our Dealerships

Contactless Payment Processing for your Vehicle Service or Sales Invoice is now available too.