Simpsons Skoda, the family owned, Lancashire based retailer group, is proud to announce that they have been named as the winner of the highly esteemed ‘Customer Experience Award’ at the prestigious Autotrader Retailer Award ceremony held on the 18th October 2023 in London. This recognition is a testament to Simpsons Skoda's unwavering commitment to delivering exceptional customer service in the automotive industry.
The Autotrader Retailer Awards are an annual event that celebrates excellence within the automotive retail sector. These awards recognize industry leaders and pioneers who have set new standards for quality, innovation, and customer service. Simpsons Skoda's dedication to providing an outstanding experience for their customers has earned them this accolade.
The Customer Experience Award is a reflection of Simpsons Skoda's exceptional customer-centric approach, where they consistently go above and beyond to meet and exceed the expectations of their clients. This includes offering a wide range of Skoda vehicles, expert product knowledge, transparent pricing, and efficient services. Their commitment to providing a stress-free, enjoyable car-buying experience has made them stand out in a highly competitive industry.
Upon receiving the award, Jeff Armer, Head of Business at Simpsons Skoda, expressed their gratitude and said, "We are truly honoured to receive the Customer Experience Award at the Autotrader Retailer Awards. This recognition underscores our dedication to our customers and our passion for delivering exceptional service. At Simpsons Skoda, we believe that the customer is at the heart of everything we do, and we will continue to raise the bar in ensuring that each customer's journey with us is both memorable and enjoyable."
Simpsons Skoda has a long-standing reputation for their dedication to quality, integrity, and exceptional customer service. This accolade further cements their position as a leader in the automotive industry, setting a standard for excellence and providing a benchmark for other dealerships to follow.